I had done a lot of research before I decided to purchase this crate, so I had read the reviews about packaging. The outside of the box was in good condition, but the inside packaging and crate itself was a mess! Styrofoam was everywhere. And by the time we finally got it untangled and put together, even the dogs were covered in it! The box didnt prevent the crate from becoming bent and tangled. With some tools and a strong hand, it took 2 of us an hour to put together. The crate itself is a little bent and the side door isn't very secure, but we used zip ties and all is well. Overall, we are pleased with our purchase.
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