The pan on the bottom is plastic, making it easy to clean, but it holds up well and is durable. It’s suggested that you put some sort of padding in there for your dog to make sure he or she is extra comfortable. The sides of the cage are made of wire and there are secure side bolts to make sure it stays shut. The company suggests that the dog breeds you put in there should be between 41 and 71 pounds.
We have 2 beagles that have always been crated together. As they have grown, we wanted to get them a larger kennel that would give them more space to relax while we were at work. I ordered this kennel after having read only the positive reviews; that turned out to be the biggest mistake ever. After only 2 weeks of use, we found 2 species of the metal bar inside of the crate after coming home from work. I immediately replaced this create with one purchased from a local pet store. My biggest concern was that my dogs could have been seriously injured by the metal pieces and I would have no idea. After all, the purpose of the crate is to protect them while we are away. I immediately contacted the seller requesting a return and they denied me, saying this was "damaged during use." I was appalled. This crate made for very large dogs; how could I not have the expectation that it would withstand my two medium sized dogs? After several emails with the seller including photos of the damage done, they offered me a 15% refund - $11.00 USD. I really hope anyone reading this review will learn from my mistake and take the negative reviews of this product seriously. It is a very poor quality product, which wouldn't be so bad if the seller stood behind it. Please, if you care about your pets at all, DO NOT purchase this product. Doing so would only potentially endanger your beloved pets.
Pros: Customers were pleased with the durability and security of this crate. The plastic tray is injection-molded, meaning that it is reinforced and won’t break down as easily as other plastics do. The pan also has its own lock, meaning that it can’t be pushed out of the crate. Customers were fond of the three locks, especially those who had dealt with dogs pushing open crate doors before.
Experiment with different crate placements. Sometimes, you can reduce your dog’s desire to escape from his kennel by placing it in a different location. You may find, for example, that by placing him within view of a window, he stops trying to escape as much. You may also find that the opposite – eliminating his view of squirrels and pedestrians – may calm him down more.
Addendum added January 28, 2013: My vet had never noticed these carriers because I had never put one up on the exam table until my last vet visit. She looked at it with interest and totally concurred with my opinion of having a small, but open carrier for my two (panicky) cats. She has seen more than a few overheated pets in too enclosed carriers. Since I live far from the vet I always carry spare towels for the bottoms of the carriers and she found that the "stable floor covering'* I use was an additional comfort feature for my pets long trip to their appointments. (I just ordered the larger size of this carrier for my "Phat Kat" and will donate her previous carrier to our local animal shelter.)