I love the size of this crate and the tray on the bottom it's a great thing to have when a "time out" needed. However, we experienced some of the same problems as others; puppy tearing it apart because of small gage wire, welds not holding, needing to use zip-tries to hold the walls together and problems opening the door latches - this is why it received 3 stars for this review. My husband called the company and they readily fixed the issue without a hassle or argument; the company itself gets 5 stars for their customer service.
This crate is a piece of junk -- literally. We bought it for our very calm and docile Irish Setter. In less than two hours, he had completely destroyed the gate and had the cheap bars pointing in every direction and was at the door to the garage to greet us. The spot welds were worthless as it came apart very easily. When I contacted the seller about the crate, they responded that they were sorry about problems with the "table" and would replace it if I paid to send it back! I wrote back that it was an inferior product, why would I want another one and that I expected a full refund and a return label. I even included pictures of the gate. Now they tell me that they won't take it back because it has been damaged?? HELLO! Why do you think I am returning it. I would not buy a single thing from this vendor -- RUN don't walk away from all their products!! I intend to call amazon directly about this vendor! In less than 2 hours it was destroyed!!
Note that some authorities recommend adding 4 to 6 inches on top of your dog’s length when selecting the proper crate size, instead of the 2- to 4-inch guideline we prefer. This is fine if you’d prefer to scale up the crate a little bit, but understand that it is not a good idea to provide your dog with a crate that is too large. Doing so will eliminate some of the benefits crates provide (more on this later), so stay in the 2- to 6-inch range.
Other than that, one should never forget that events like thunderstorms and fireworks can be very frightening for dogs – some might even try to escape from the yard. In such circumstances, our canine friends tend to hide wherever they can – behind the couch, in the closet, under the bed, and at many other places. They seek areas that are small and enclosed since the cramped walls around them give them a feeling of safety and security.
The reason this crate doesn't rank as highly as the Empire is that it's not quite as escape-proof. I think the top door might be a weak point, so you may want to use a zip tie to stop it opening if you don't plan on using it. The most determined and strongest chewers may be able to attack the bars though - so for these dogs look for sheet-walled crates instead.
Ben is the senior content editor for K9 of Mine and has spent most of his adult life working as a wildlife educator and animal-care professional. Ben’s had the chance to work with hundreds of different species, but his favorite animals have always been dogs. He currently lives in Atlanta, GA with his spoiled-rotten Rottweiler named J.B. Chances are, she’s currently giving him the eyes and begging to go to the park.
Most Helpful review (read the full Amazon review): “PROS: It was very easy to set up, took about 20 minutes by myself. It looks nice too. Great two-day shipping with Amazon Prime. CONS: The eight metal panels are held together by 16 connectors, one at the top and one at the bottom at the points (octagon). These pieces are made of PLASTIC; thus not very strong and susceptible to breaking. One of them broke because one of the panel…“
Cons: And on that note, even though the dogs weren’t able to get through the mesh, they still were able to chew the zippers, some of them. If you have a puppy that loves chewing things and making escape attempts, watch out for the zippers. Also, several customers pointed out that there was a plastic smell when you opened the crate, but one aired it out for several days and found that the smell was gone once it was hit with fresh air.
Create a cozy space for your dog at home and on-the-go. With large dog crates, small carriers and everything in between, we make living – and traveling – with your best friend simple. Crate-training your puppy while they're young can help avoid destructive behaviors, potty accidents and separation anxiety when you provide them a secure crate with access to food, water, and safe toys. Shop our collection at PetSmart to find the latest dog carriers and enclosures, as well as durable and versatile dog cages, crates and kennels.
Update: We traveled quite a bit this holiday season and this portable crate was absolutely awesome! I have seen some reviews about bad zippers but suspect it's due to misuse. You have to raise each side before zipping it -- just common sense, people. Otherwise, there is too much pressure on the zipper. I think zippers on this crate are sturdy. Another suggestion is placing your dog's favorite bed inside. The crate (we have extra large) has plenty of room to add an extra large fluffy dog bed our dog loves. Because the crate folds flat, we place the crate in the cargo area and cover it with dog's bed when on the road. The dog sprawls like a queen! :) When we get to the destination, we unfold the crate, throw the bed inside, and voila -- cozy house that ... full review