We have 2 beagles that have always been crated together. As they have grown, we wanted to get them a larger kennel that would give them more space to relax while we were at work. I ordered this kennel after having read only the positive reviews; that turned out to be the biggest mistake ever. After only 2 weeks of use, we found 2 species of the metal bar inside of the crate after coming home from work. I immediately replaced this create with one purchased from a local pet store. My biggest concern was that my dogs could have been seriously injured by the metal pieces and I would have no idea. After all, the purpose of the crate is to protect them while we are away. I immediately contacted the seller requesting a return and they denied me, saying this was "damaged during use." I was appalled. This crate made for very large dogs; how could I not have the expectation that it would withstand my two medium sized dogs? After several emails with the seller including photos of the damage done, they offered me a 15% refund - $11.00 USD. I really hope anyone reading this review will learn from my mistake and take the negative reviews of this product seriously. It is a very poor quality product, which wouldn't be so bad if the seller stood behind it. Please, if you care about your pets at all, DO NOT purchase this product. Doing so would only potentially endanger your beloved pets.
A few owners mentioned problems with the crate handle, so you’ll want to be careful when carrying it. Note that some airlines require crates to be fastened with metal, rather than plastic hardware (which is provided with this crate). However, it is easy to pick up some metal bolts and use them to replace the plastic hardware that comes with the crate.
With a durable metal frame and grab-and-go duffle bag handles, the Pet Life Deluxe 360 Collapsible Pet Crate with Removable Bowl Red ensures ultimate durability and convenience when traveling with your pet. A 360-degree view keeps your pup happy, and an included removable pet bowl keeps him hydrated, too. Thinsulate technology creates an ideal temperature in the crate, and two zippered entrances allow for accessibility.
I had done a lot of research before I decided to purchase this crate, so I had read the reviews about packaging. The outside of the box was in good condition, but the inside packaging and crate itself was a mess! Styrofoam was everywhere. And by the time we finally got it untangled and put together, even the dogs were covered in it! The box didnt prevent the crate from becoming bent and tangled. With some tools and a strong hand, it took 2 of us an hour to put together. The crate itself is a little bent and the side door isn't very secure, but we used zip ties and all is well. Overall, we are pleased with our purchase.