We have 2 beagles that have always been crated together. As they have grown, we wanted to get them a larger kennel that would give them more space to relax while we were at work. I ordered this kennel after having read only the positive reviews; that turned out to be the biggest mistake ever. After only 2 weeks of use, we found 2 species of the metal bar inside of the crate after coming home from work. I immediately replaced this create with one purchased from a local pet store. My biggest concern was that my dogs could have been seriously injured by the metal pieces and I would have no idea. After all, the purpose of the crate is to protect them while we are away. I immediately contacted the seller requesting a return and they denied me, saying this was "damaged during use." I was appalled. This crate made for very large dogs; how could I not have the expectation that it would withstand my two medium sized dogs? After several emails with the seller including photos of the damage done, they offered me a 15% refund - $11.00 USD. I really hope anyone reading this review will learn from my mistake and take the negative reviews of this product seriously. It is a very poor quality product, which wouldn't be so bad if the seller stood behind it. Please, if you care about your pets at all, DO NOT purchase this product. Doing so would only potentially endanger your beloved pets.
This is the cutest crate ever. I love the pink color. My dog will even go in here when everyone is home just to chew on her bones or take a nap. A size small perfectly fits a 20 lb Boston/Pug mix. If your dog is an escape artist, however, you might want a different crate because this latch is kind of easy for them to unhinge. My dog has escaped two times, but that was when her separation anxiety was a lot worse, which I think helped catalyze her escape.
It is a little flimsy but it isn’t being moved all over the house so it’s perfect for my girl. She out grew the one I borrowed so I had to buy a new one and it had to be bigger and cheap. The three doors don’t really make sense but whatever. The handle was broken in the box but I didn’t plan on using it and threw it away. It would be a five star if the crate wasn’t so flimsy. It did open and set up quickly.
Next time little Fido has an accident in his crate, forgive him! - the Snoozer Luxury Forgiveness Dog Crate Pad, the first fully 100% washable crate pad mattress, makes clean-up a breeze. Simply wash the cover and pad (yes, the pad too!) in soap and water to eliminate odors, potential dust mites, bed bugs, allergens, and other contaminates. Made from a two-inch thick, low-density polyethylene, this crate pad will last longer than traditional foam mattresses. Pair the sturdy structure with a rust-proof brass zipper for a truly durable crate ...
I love the size of this crate and the tray on the bottom it's a great thing to have when a "time out" needed. However, we experienced some of the same problems as others; puppy tearing it apart because of small gage wire, welds not holding, needing to use zip-tries to hold the walls together and problems opening the door latches - this is why it received 3 stars for this review. My husband called the company and they readily fixed the issue without a hassle or argument; the company itself gets 5 stars for their customer service.
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