Plastic crates are maybe not the first choice for an in-home crate as they provide less visibility to the pup that calls it home, however, if you plan to do quite a bit of travel by plane, this is a great option as all airlines require this type of crate to transport your animal. Plastic crates are also great for pups that need a little more security, or for a home that has a higher level of activity (think on-the-go kiddos), as it gives your pup a bit more privacy.
Robert was super easy to work with and he delivered when he said he would. We were looking for a unique-shaped design to fit the space in a new house we are building, and he was very patient in sending us drawings until we got something that would fit the space perfectly. The kennels are beautiful and sturdy - we have one escape artist who can easily get out of a standard wire kennel but this ones seems like it will hold her well. Love that we can now put our pets in a space that is just as nice as the other spaces in our house!
We have 2 beagles that have always been crated together. As they have grown, we wanted to get them a larger kennel that would give them more space to relax while we were at work. I ordered this kennel after having read only the positive reviews; that turned out to be the biggest mistake ever. After only 2 weeks of use, we found 2 species of the metal bar inside of the crate after coming home from work. I immediately replaced this create with one purchased from a local pet store. My biggest concern was that my dogs could have been seriously injured by the metal pieces and I would have no idea. After all, the purpose of the crate is to protect them while we are away. I immediately contacted the seller requesting a return and they denied me, saying this was "damaged during use." I was appalled. This crate made for very large dogs; how could I not have the expectation that it would withstand my two medium sized dogs? After several emails with the seller including photos of the damage done, they offered me a 15% refund - $11.00 USD. I really hope anyone reading this review will learn from my mistake and take the negative reviews of this product seriously. It is a very poor quality product, which wouldn't be so bad if the seller stood behind it. Please, if you care about your pets at all, DO NOT purchase this product. Doing so would only potentially endanger your beloved pets.
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